Step 12: Wait for Email from Instagram
Learn about the waiting period and what to expect when Instagram prepares your data on mobile.
Overview
After submitting your data request, Instagram needs time to prepare your files. This final step explains the waiting process and what to expect on mobile.
Step-by-Step Instructions
Confirmation of Submission
You should have received a confirmation that your data request was submitted successfully.
- Screenshot the confirmation for your records
- Note any reference number provided
Wait for Processing
Instagram will take 15 minutes to 2 days (sometimes longer) to prepare your data files.
- Processing time varies based on account size and server load
- Smaller accounts typically process faster
- Large accounts with lots of data may take the full 2 days or more
- Be patient as the process is automated
Check Your Email
Instagram will send an email notification to your account email when your data is ready.
- Check both inbox and spam/junk folders regularly
- The email will come from Instagram or Meta
- Email subject will mention data download or data ready
- The email contains download instructions or links
Download on Mobile
When you receive the email, you can download the data directly to your mobile device.
- Open the email on your mobile device
- Follow the download link in the email
- The file will be saved to your Downloads folder
- Make sure you have enough storage space available
Troubleshooting
No email after 2+ days
Check spam folder thoroughly. If still no email, try submitting a new request or contact Instagram support.
Email link not working on mobile
Try opening the email in a different mobile browser or copy the link to your preferred browser.
Download fails on mobile
Check your storage space and internet connection. Try downloading via mobile browser instead of email app.